You say "The intended message of this post is not 'Don't reach out to busy people!', but 'Do reach out, and have these things in mind to make it more likely to get a response/if you don't get one,'" but then your first example is:
"Let's assume world-leading AGI alignment researcher Paul Christiano has put extensive research into finding the optimal soap dispenser... I still shouldn't ask him which soap dispenser to buy... And, I hope that Christiano thinks the same and would never talk to me again if I were to make such a request."
Even putting aside that these points are at odds with each other, EA really—and I cannot emphasize this enough—needs to cut the hero worship that posts like this reinforce. Successful people would not be where they are if people around them hadn't put thousands of hours into parenting, supporting, and mentoring them. It would be dumb to waste literally anyone's afternoons on "a soap dispenser shopping tour," but also, ~no one successful would ever agree to do this, and ~no one would ever ask. It's not a real example. The more realistic example is probably something like: a computer science PhD student at a top university is on the fence about reaching out to ask for a 30-minute Zoom because they don't want to waste Christiano's time.
My sense is that people strongly err on the side of not reaching out to people they should reach out to because they're intimidated, or think they're too unimportant, or are worried about wasting others' time. This is actually quite bad, because there are probably a dozen smart, hardworking people who are under-mentored for each person who is over-mentored. Most of these people are not going to realize their full potential, and that threatens the survival of humanity.
As you ultimately note, people who are busy and important are typically quite good at managing their own time. (I once co-authored with another graduate student a formal, three-paragraph email proposing a research project to a famous professor and got the iconic response: "Zthanks but I don’t have time. There are others who could do it." Our email probably took 1.5 hours to write and edit; he probably took 15 seconds to respond.) Busy people can make their own decisions about how to allocate their time.
I think there is a bit of a problem with the "favor" mindset and too much of the onus is put on the person seeking help.
People with power, money, connections, and influence, to the extent that they are EA, should use these capabilities for good, and often this can be through helping other EAs (or people, for that matter). Such big people are extremely busy, but this probably means that they should have systems in place to help them deploy their capabilities to effective uses. If this means hiring someone or referring someone else to screen requests, this might be necessary.
If Big EAs are not responsible with the use of their capabilities on behalf of other EAs, we will probably only reach a fraction of our capacity for doing good.
Strong upvote!
I'm constantly putting some effort into automatizing information flows.
E.g., I asked an EA Berlin community member to write a how-to on finding housing in Berlin, because I get that question at least once a month.
If you have more ideas for how to automatize such things, I'd be excited to read about them.